Privacy Policy
Last published date: 25th June 2026
Rainy Day Trust is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under UK data protection law.
Please read this policy carefully. If you have any questions, you can contact us using the details in Section 1.
Who we are and how to contact us
Rainy Day Trust is the data controller for the personal data we collect through this website and our services.
Registered charity number: 1170878
Address:
Rainy Day Trust
Harris Business Park
Stoke Prior
Bromsgrove
B60 4DJ
Email: info@rainydaytrust.org.uk
Website: www.rainydaytrust.org.uk
If you have any questions about how we use your data, please get in touch using the contact details above.
What personal data we collect
Depending on how you interact with us, we may collect some or all of the following:
Identity data: name, job title, organisation
Contact data: email address, postal address, phone number
Financial data: bank account details (where you apply for financial assistance)
Transaction data: details of payments to or from you
Application data: information you provide when applying for support or grants
Usage data: information about how you use our website (see Section 9 on cookies)
Communications data: messages and correspondence you send to us
Marketing preferences: your preferences for receiving communications from us
We do not knowingly collect data about children under 16 without parental consent.
We do not collect special category data (such as health, race, religion, or political views) unless you provide it to us voluntarily as part of an application for support, or we have a specific lawful basis to do so.
How we collect your data
We collect personal data in the following ways:
Directly from you – when you contact us, make an enquiry, apply for support, register for an event, subscribe to our newsletter, or donate.
Through our website, via contact forms, subscription forms, and cookies. See Section 9 for more on cookies.
From third parties – such as employers or membership organisations who refer workers to our services, or platforms we use to deliver our services.
From publicly available sources – such as Companies House or the Charity Commission, where relevant to our work.
Why we collect your data (lawful basis)
We only process your personal data where we have a lawful basis to do so. The main bases we rely on are:
Consent – where you have given us clear consent to process your data for a specific purpose, such as subscribing to our newsletter.
Contract – where processing is necessary to fulfil a contract with you, or to take steps before entering into one.
Legal obligation – where we need to comply with a legal requirement.
Legitimate interests – where it is necessary for our legitimate interests (or those of a third party), provided those interests are not overridden by your rights. For example, to manage our relationships with partner organisations.
Vital interests – in rare circumstances, where processing is necessary to protect someone’s life.
We will always tell you which basis applies when we ask for your data.
How we use your data
We use your personal data to:
- respond to your enquiries and provide information about our services
- process and manage applications for financial or other support
- administer donations and fundraising activities
- manage your registration for events or training programmes
- send you newsletters or updates, where you have consented
- manage our relationships with partner organisations and employers
- improve and develop our website and services
- comply with legal and regulatory obligations
- prevent fraud and protect the security of our systems
We will not sell, rent, or share your personal data with third parties for marketing purposes.
How we store your data
We store your data securely on systems based in the UK or European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with UK GDPR.
We retain personal data only for as long as necessary for the purposes it was collected, or as required by law. Our retention periods are set out in our internal data retention policy.
As a guide:
- Applicant and grant data: up to 7 years after the end of the relationship, to meet our legal and financial obligations
- Contact and marketing data: until you withdraw consent or ask us to delete it
- Website usage data: as set out in our Cookie Policy
When data is no longer needed, we securely delete or anonymise it.
Marketing communications
Where you have consented to receive marketing communications from us, we may contact you by email with news, updates, and information about our work and events.
You can withdraw your consent and unsubscribe at any time by:
– clicking the unsubscribe link in any email we send you
– emailing us at info@rainydaytrust.org.uk
Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew it.
We do not pass your details to third parties for their own marketing purposes.
Your data protection rights
Under UK data protection law, you have the following rights:
Right to access – you can request a copy of the personal data we hold about you.
Right to rectification – you can ask us to correct inaccurate or incomplete data.
Right to erasure – you can ask us to delete your data in certain circumstances.
Right to restriction – you can ask us to limit how we use your data in certain circumstances.
Right to data portability – you can ask us to transfer your data to another organisation in certain circumstances.
Right to object – you can object to us processing your data where we rely on legitimate interests.
Rights related to automated decision-making – you have the right not to be subject to solely automated decisions that significantly affect you.
To exercise any of these rights, please contact us at info@rainydaytrust.org.uk. We will respond within one month.
You will not usually need to pay a fee. We may need to verify your identity before we can respond to your request.
Cookies
Our website uses cookies which are small text files stored on your device. This is to help the site work properly, understand how it is used, and improve your experience.
For full details of the cookies we use, what they do, and how to manage your preferences, please see our Cookie Policy at www.rainydaytrust.org.uk/cookie-policy.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in the law or how we handle personal data.
When we make significant changes, we will update the “last updated” date at the top of this page and, where appropriate, notify you directly.
We encourage you to review this policy periodically.
How to contact the appropriate authority
We always welcome the opportunity to address your concerns directly before you approach the ICO.
Please contact us first at info@rainydaytrust.org.uk.
If you have a concern about how we have handled your personal data and are not satisfied with our response, you have the right to lodge a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk